Who we are
ThreadVenture Tees (“TV,” “we,” “our,” “us”) is an independent apparel brand based in Quebec, Canada. We design and sell printed garments and related merchandise through threadventuretees.com (the “Site”).
Contact:
Email — [email protected]
Mail — ThreadVenture Tees, 85 4e Avenue Ouest, QC, Canada, J9Z 1J5
What data we collect & why
| Category | Examples | Purpose / Lawful basis* |
|---|---|---|
| Identity & Contact | Name, shipping/billing address, email, phone | • Process & deliver orders • Account creation • Customer support |
| Payment | Card tokens, last-4 digits, PayPal/Stripe ID (handled by processor, we never see full card data) | • Collect payment, issue refunds |
| Order Details | Products purchased, size, colour, price, notes | • Fulfil orders • Inventory & tax records |
| Usage | Pages visited, time on site, referring URL, clicks (via cookies/analytics) | • Improve site performance • Marketing analytics |
| Marketing | Email preferences, opens, clicks | • Send newsletter & promo offers (opt-in only) |
*Lawful bases under GDPR / UK GDPR: contract performance, legitimate interests, consent, legal obligation.
How We Collect Data
Information you provide at checkout, in forms, or by email.
Automated collection via cookies & similar technologies (see § 7).
Data supplied by third-party processors when you place an order (e.g., Stripe returns a payment token).
How We Use and Share Data
| Activity | Third-party service(s) | Shared data |
|---|---|---|
| Payment processing | Stripe, WooPayments, PayPal | Card token, transaction amount |
| Order fulfilment & printing | Printify (USA/EU print facilities) | Name, address, product details |
| Email marketing | MailerLite (opt-in list) | Name, email, purchase tags |
| Analytics | Google Analytics 4, Meta Pixel | IP address*, cookie IDs, page events |
| Site hosting | Pair Networks (USA) | All server-stored data |
*IP addresses are anonymised in GA4 (last octet zeroed) for EU visitors.
We never sell or rent your personal data. Service providers process data strictly to perform their services and are bound by contracts that protect your privacy.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
International Transfers
We operate in Canada; many providers (e.g., Stripe, Printify) store data in the United States or EU. Transfers rely on Standard Contractual Clauses or equivalent safeguards.
Data Retention
| Data | Retention period |
|---|---|
| Orders, invoices, tax records | 7 years (legal obligation) |
| Customer accounts | Until you delete the account or request erasure |
| Email marketing consent | Until you unsubscribe |
| Analytics logs | 26 months (Google Analytics default) |
| Support emails | 24 months, then purged |
Cookies & Tracking
We use cookies to:
- keep your cart alive,
- remember login/session,
- analyse site traffic,
- deliver personalised ads (only if you consent via the cookie banner).
You can reject non-essential cookies via our banner or your browser settings. Blocking cookies may affect site functionality (e.g., cart).
What rights you have over your data
| Region | Rights summary |
|---|---|
| EU/UK (GDPR) | Access, rectification, deletion, restriction, portability, objection, lodge complaint with supervisory authority |
| California (CCPA/CPRA) | Know, delete, correct, opt out of “sale” or “sharing” (we do not sell data), limit use of sensitive data |
| Canada (PIPEDA) | Access, correction, withdraw consent |
How to exercise: Email [email protected] with your request. We may need to verify your identity before acting.
Children
Our products are not marketed to children under 13. We do not knowingly collect personal data from children. If you believe we have, contact us and we will delete it.
Security
- SSL/TLS encryption on every page
- Restricted admin access, 2-factor authentication
- Off-site daily backups (encrypted)
- Regular plugin/theme updates & malware scans
No system is 100 % secure, but we take reasonable steps to protect your information.
Policy updates
We may revise this policy to reflect changes in laws or our practices. The “Last updated” date will change. Continued use of the Site means you accept the revised terms.
