FAQs

🧩 General Questions

What kind of shirts do you print on?

I use high-quality blanks from brands like Gildan, Comfort Colors, and Bella+Canvas, depending on the product. Each listing will tell you the exact shirt style. I only pick styles I’d actually wear—soft, comfy, and made to last. I also have a few Champion (crop tees) and Next Level (ringer tees) products as well.

Who designs your shirts?

Every idea is personally developed and curated by me (hi, I’m Mimi!). Whether it’s inspired by a game night, a goofy pet moment, or a trend I spotted online, I put my own spin on it and handle all the design work. Very occasionally, I might purchase a design from another artist if it really speaks to me. It’s a way to offer something a little different from all my other work while also supporting a fellow designer.

Where are you located?

I’m based in La Sarre, Québec, Canada but my print network is international — American customers get tees printed in the USA — see my shipping page for details on how shipping works! I’m a dual citizen…so everything is both Canadian-made 🇨🇦 and American-made 🇺🇸 !

Do you offer gift wrapping or custom notes?

I’m afraid that I can’t offer gift wrapping. But if you’re sending a gift and want to include a message, just send me a note and I’ll do my best to help. Some of my printing partners offer this service, but I have to add the note manually.


📏 Sizing & Fit

How do I choose the right size?

Every product page has a size chart in the image gallery or description. If you’re unsure between two sizes, I recommend going up one—it’s always easier to wear oversized than undersized. If you’re still unsure, find a t-shirt in your closet that fits you well. Lay it out flat and measure it from side to side, just under the armpits. Order the size that most closely corresponds to the width of your shirt. When in the middle, size up.

Will the print fade or crack?

Not for a long time as long as you treat them well. These are direct-to-garment (DTG) prints, not cheap vinyl, which means the ink is sprayed right into the shirt fabrik. To keep them looking their best for the longest time, I recommend washing inside out, cold, and hanging to dry. (Details are on every product page.)


🔁 Returns & Exchanges

What’s your return policy?

Returns and exchanges are accepted in specific situations. Please see the full Refunds & Returns page for all the details.

I ordered the wrong size—can I exchange it?

Yep! As long as it’s unworn and you cover return shipping, I’ll gladly send the right size. The full process is explained here.

My item arrived damaged—what should I do?

That’s rare, but if it happens, just email me with clear, unedited photos of the issue and I’ll make it right—either a replacement or refund. You can find the full steps here. Note that without photos there is nothing I can do. I may ask for additional photos…this isn’t because I don’t believe you, but because my printer requires those to issue a refund. You’ll never have to send back a damaged item.

Can I cancel my order after I place it?

Because everything is made to order, I start processing quickly. If you reach out within an hour or two of ordering, I might be able to cancel it—but no guarantees.


🚚 Shipping & Delivery

Where do you ship from?

I work with a network of print providers across the U.S., Canada, and internationally. Your order ships from the closest location with your item in stock— and for customers in the US, Canada, UK, EU and A/NZ this will often be from within your country.
More details are on the Shipping Info page. Note that not all colors and sizes are available at my non-US partners…generally common colors such as black and white and sizes S-2XL are available at all locations. If your size/color shirt is not available locally it will ship from the USA.

How long will it take to get my order?

Production time: 2–5 business days

Shipping (U.S. & Canada): Usually 2–5 business days after production

Other countries: Similar timing, but depends on local services
Full shipping timeline breakdown is s.

Do you offer express shipping?

Yes—for U.S. orders only, and only on select items (usually white or black t-shirts, sizes S–2XL). If you need something fast, just ask—I’ll check what’s possible.

Will I have to pay customs or duties?

If you’re in the USA…no, never. In Canada, probably not, because most orders will ship from Canada (not all). For other countries, customs may apply depending on local laws.


🌱 Sustainability

What makes your shop eco-friendly?

Everything here is made to order, which means no overstock, no landfill waste, and no fast-fashion nonsense. Products are printed only when someone wants them, which reduces environmental impact big time. Learn more about our sustainability.

Are your shirts ethically made?

Yes—brands like Gildan and Bella+Canvas follow strong ethical sourcing standards and are part of global sustainability initiatives. I don’t work with cheap mystery blanks. More about that here…

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